Privacy Policy

1. Introduction

Direccionbase (hereinafter, "we", "our" or "the Project") is committed to protecting the privacy and personal data of users of our website and educational services. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the Personal Data Protection Law 25.326 of the Argentine Republic and other applicable regulations.

2. Data Controller

The data controller responsible for processing your personal data is:

Direccionbase - Financial Authenticity
CUIT: 20-12345678-9
Address: Alberdi 573, Z9400 Río Gallegos, Santa Cruz, Argentina
Phone: +54 2966 444430

3. Personal Data We Collect

We collect the following types of personal data when you interact with our website:

• Contact information: full name, email address, and phone number provided through our contact forms.
• Navigation data: IP address, browser type, pages visited, time spent, and other usage metrics of the site through cookies and similar technologies.
• Voluntarily provided data: information you share in messages, inquiries, or participation in workshops and educational activities.

4. Purpose of Processing

We use your personal data for the following purposes:

• Respond to your inquiries and information requests about our educational services.
• Provide access to content, workshops, interactive guides, and educational materials.
• Improve user experience and technical functioning of the website.
• Comply with legal and regulatory obligations applicable in Argentina.
• Perform aggregated and anonymous statistical analysis to improve our services.
• Communications related to requested services (we do not use your data for unsolicited marketing without your prior consent).

5. Legal Basis for Processing

The processing of your personal data is based on:

• Consent: By completing and submitting our contact forms, you give your express consent for the processing of your data in accordance with this policy.
• Service execution: Processing is necessary to provide you with the educational services you have requested.
• Legitimate interest: To improve our services and ensure website security.
• Legal compliance: When required by applicable law or regulation.

6. Storage and Retention Periods

Your personal data will be stored securely and retained only for the time necessary to fulfill the purposes for which they were collected:

• Contact form data: up to 2 years from last contact, unless there is an active contractual relationship.
• Navigation and cookie data: as established in our Cookie Policy (maximum 12 months for analytical cookies).
• Data subject to legal obligations: for the period established by applicable regulations.

After these periods, data will be deleted or irreversibly anonymized.

7. Rights of Data Subjects

In accordance with Law 25.326, you have the following rights regarding your personal data:

• Right of access: Know what personal data we hold about you.
• Right of rectification: Request correction of inaccurate or incomplete data.
• Right of deletion: Request deletion of your data when no longer necessary or when you withdraw consent.
• Right to object: Object to the processing of your data under certain circumstances.
• Right to limitation of processing: Request that processing of your data be restricted in specific cases.
• Right to portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, you can contact us at:

Address: Alberdi 573, Z9400 Río Gallegos, Santa Cruz, Argentina
Phone: +54 2966 444430

We will respond to your request within the 10 business days established by current regulations.

8. Sharing Data with Third Parties

We do not sell, rent, or share your personal data with third parties for commercial purposes. We only share data under the following circumstances:

• With technical service providers who assist us in operating the website (hosting, web analytics), always under confidentiality and data protection agreements.
• When required by law, court order, or competent authority.
• To protect our legal rights or the safety of users and third parties.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption of communications through HTTPS protocol.
• Restricted access to personal data only to authorized personnel.
• Periodic review of our security practices.
• Confidentiality contracts with service providers.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve site functionality and analyze usage. For detailed information about cookie use, see our Cookie Policy.

11. International Transfers

Your personal data is stored and processed on servers located in Argentina. In case it is necessary to transfer data outside Argentina (for example, for hosting or analytics services), we will ensure that such transfers comply with appropriate safeguards established in Argentine data protection legislation.

12. Minors

Our services are not directed to persons under 18 years of age. We do not intentionally collect personal data from minors without consent from their parents or legal guardians. If we detect that we have collected data from a minor without authorization, we will proceed to delete it immediately.

13. Modifications to this Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable legislation. Any modification will be published on this page with the corresponding update date. We recommend reviewing this policy periodically.

14. Supervisory Authority

If you believe that the processing of your personal data violates current regulations, you have the right to file a complaint with the Agency for Access to Public Information (AAIP), the supervisory authority for personal data protection in Argentina.

Agency for Access to Public Information
Website: www.argentina.gob.ar/aaip

15. Contact

For any questions, requests, or exercise of rights related to this Privacy Policy, you can contact us at:

Alberdi 573, Z9400 Río Gallegos, Santa Cruz, Argentina
Phone: +54 2966 444430